Aloha and a big mahalo for the great work all of you have done in helping our visitors on-island cope with the heavy rainfall over the past few weeks. I have received numerous positive comments from visitors who appreciate all that was done to make their stay worthwhile.

KVB and many of its members are receiving inquiries, especially from visitors planning trips here, about Kauai’s current state and how it affects their travel plans. To help with your responses, listed below are some of the most commonly asked questions and suggested answers to use as a guideline for your response.

Similar information will be posted on our website, KauaiDiscovery.com, and also distributed to the travel trade.

Question: I’m scheduled to visit Kauai in the next few weeks – should I still plan to go?
Answer: Absolutely, Kauai is open for business and expect to have a great time!

Question: Is Lihue Airport open and still have regular flights?
Answer: Yes. There has been no interruption of service at Lihue Airport. All incoming and
outgoing flights are operating normally.

Question: Are all the hotels on Kauai open for business?
Answer: Yes! All accommodations are open and welcome your business.

Question: Can I swim in the water when I come to Kauai?
Answer: As a general rule, the Department of Health advises people to stay out of the water
immediately after a storm due to health and safety concerns. It’s best to
check with your hotel concierge, outfitter or rental company before going in.

Question: Is this a normal amount of rain for March?
Answer: No! The heavy rainfall that Kauai has experienced this month is an extremely rare and
unusual occurrence.

Question: I heard the island was completely flooded – is that true?
Answer: No. In the Kilauea area of the north shore, there was a breach in the Ka Loko earthen
dam that caused isolated heavy flooding in this one area. The rest of the island is unaffected.

Question: Is there a chance this reservoir or other reservoirs could break?
Answer: State and county officials have assessed the reservoirs and deemed them safe. In addiiton, all reservoirs are being monitored on a continual basis.

Question: Where can I get more information about the weather on Kauai?
Answer: An excellent online source for up-to-date weather information is www.noaa.gov. Or
you can call the National Weather Service for regularly updated messages at 808-245-6001.

Question: Is there a phone number I can call anytime for visitor information?
Answer: Yes. Call 1-800-262-1400, the toll-free number for the Kauai Visitors Bureau.

Question: Is there a website where I can receive more information about Kauai?
Answer: Yes. Visit the Kauai Visitors Bureau’s website at: www.kauaidiscovery.com.

Mahalo,

Sue Kanoho
Executive Director
Kauai Visitors Bureau

For more information on the Kauai Visitors Bureau please visit: www.gohawaii.com/kauai
or call (808) 245-3971.